Our Approach
We earnestly attempt to closely mirror your business needs.
Say
- Your company makes hydraulic equipment and has begun production of a new valve system it wishes to sell to up to 4000 potential customers in the UK and is looking for the right individual to set up appointments so that an engineer-salesperson can call to explain the advantages of the new system and take orders.
- You have opened a new hotel and restaurant in SW England and have a database of 10000 potential customers you wish to attract through mail shot and telemarketing and seek someone with understanding of tourism and the hospitality industry.
- You sell second-hand top quality laser printers and research has found that better returns may well be gained for your specific service through a more direct telemarketing approach.You wish to work it through at no cost to yourself of paying for no results as will happen with some telemarketing centre. IT WOULD MAKE YOUR DAY TO FIND SOMEONE WITH KNOWLEDGE OF PRINTING
- Is your business a firm of solicitors or accountants or architects, are you a fashion designer,or manufacture tyres or batteries, or deal in refrigeration or in security or building services and so on……..
Should you approach a traditional telemarketing company you are far less likely to find someone with any real knowledge of your product or service than we are.
THIS IS BECAUSE WE RECRUIT NATIONALLY USING NATIONAL NEWSPAPERS AND OUR DEDICATED RECRUITMENT WEBSITE.
Some will argue that it does not matter if the telemarketer has no idea what s/ he is dealing with. We believe this UNDERMINES the TRUE meaning of BENEFIT which is integral to all marketing because if the marketer does not really grasp the benefit offered s/he cannot represent it with any true integrity or real enthusiasm. WHILST WE KNOW WHAT WILL HAPPEN IF THE PROSPECT ASKS QUESTIONS WHAT IS MORE IMPRESSIVE THAN WHERE A PERSON YOU ARE CHATTING TO INTIMATELY KNOWS YOUR BUSINESS SECTOR? Yes, in some simpler cases the benefits are obvious ,such as a holiday in a luxury hotel,but what if a telemarketer had worked in a tourist office in Exeter, to refer to the example above?
We cannot clearly guarantee that we will always find you ” a Rumanian- speaking golfer who can negotiate sales of Tiger Woods products for you in golf clubs near Bucharest “but our database technology will find for you the very best person we can to MATCH YOUR NEEDS.
We will then explore availability/ payment rates per appointment with him/her, confirm with you and put you both in touch.
Thereafter, we hope you will supply the chosen telemarketer with full details of your company, its general background/products as well as the specific product or service you are marketing to include relevant details of the person who will be attending the appointment,answer any questions the telemarketer may have, and send him/her a working database and regular weekly diary details.
These initial set-up calls usually take less than 20 mins in total to organise.
After this , you will receive after every days telemarketing an email giving details of that days appointments, and an attachment showing details of the work done that day and calls which are warm. Thus we help you plan a marketing overview of your business. At the end of every month Telebest will send you an invoice based on the number of appointments made and the agreed cost per appointment.
If occasionally an appointment is cancelled within 24 hours we do not charge.
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